The Job

• Maintain application records by extracting defined data from relevant documents.
• Issue or send prepared correspondence/document to relevant parties/applicants according to defined procedures and follow up on feedback as appropriate.
• Provide administrative support to application interviews.
• Respond to standard and routine requests from relevant parties.
• Provide reception services by greeting and directing the traffic of visitors/applicants.
• Perform other clerical duties e.g. photocopying, filing, sorting document, printing reports and etc. as assigned by superiors.

The Person

• 5 passes in HKCEE, including English (Syl. B) and Chinese Language OR 5 subjects obtained Level 2 or above in HKDSEE, including English and Chinese.
• Minimum 1 year’s clerical or customer services experience.
• Some knowledge of the operation and commonly used terms of estate management related industry.
• PC Skills e.g. PowerPoint, Excel & MS Word, Chinese Word Processing and etc.
• Good communication, co-ordination and interpersonal skills.
• Mature, service oriented, good telephone manner and a team player.
• Attentive to details, systematic and willing to follow through tasks independently.
• With confidence and able to communicate/handle enquiries from different customers.