The Job

• Monitoring regular contacts with residents through home visit, handle tenancy movement and changes, maintain updated tenancy records to ensure appropriate utilization of public resources 
• Preparing the notices, letters, newsletters and other correspondence for prompt communication with customers
• Ensure prompt receipts of revenue including rents, management fees, repair and miscellaneous charges etc. and follow up in all arrears
• Organize activities and interest class for the residents/owners to promote customer relationship
• Conduct festival decoration for estate
• Perform administrative duties at the estate office

The Person

• 5 passes in HKCEE/DSE, including English and Chinese Language or Degree/ Diploma Holders in any discipline
• At least 1 years’ experience in customer services, preferable in Property/ Facility Management
• Good command of both written and spoken English and Chinese
• Basic PC knowledge including Word Processing, Excel, PowerPoint
• PMP (Tier 2 ) Licence holder is preferred