The Job

• Ensure smooth service operations by implementing effective administrative systems and processes.
• Manage supplier relationships and implement procurement strategies to control costs and maintain adequate supply sources.
• Oversee catering operations, including food ordering & delivery, menu preparing, cost control and quality monitoring.
• Review procurement processes within the team and support financial planning and budgeting matters.
• Handle licensing, statutory requirements, and professional accreditations to ensure full compliance.
• Formulate, conduct, and follow up on audits and emergency drills.
• Initiate meetings, respond to critical incidents, and communicate with all operational partners.
• Coordinate administrative support and backup for programmes, functions, and activities for residents, members, and service users especially during festive periods.
• Monitor daily repair and maintenance works and ensure proper upkeep of all facilities and equipment.
• Support the team in achieving KPIs for all in‑house services.

The Person

• Degree holder in Business, Administration or Humanities with minimum 5 years relevant working experience of which 2 years in supervisory roles.
• Self-motivated with interest in elderly residential home service.
• Attentive to details, good team leader with strong communication, interpersonal and negotiation skills.
• Excellent spoken and written English and Chinese (Cantonese and Mandarin).
• Proficiency in MS Word, Excel, PowerPoint and Chinese Word processing.